Flybe Complaints & Reviews

Flybe Complaints: Have a complaint or review on Flybe airline? Post it on our exclusive Flybe consumer complaint board. Whatever it is, whether complaints on Flybe reservation, booking confirmation, cancellation or reschedule, flight experience, missing or lost baggage, go ahead and describe it in full detail. Your complaints and reviews will not only help Flybe improve its service, but will also inform and enlighten other consumers like you.

Flybe Facts

About Flybe
1) Flybe was founded in the year 1979 as Jersey European Airways.
2) The airline is UK’s leading domestic airline and Europe’s largest regional airline.
3) Currently, the airline flies to over 70 destinations.
4) Popular destinations served include Belfast, Birmingham, Bristol, Dublin, Edinburgh, France, Frankfurt, Geneva, Liverpool, London, Manchester, Milan, Paris, Switzerland and Newcastle.
5) In 2010, Flybe served some 7.2m passengers.
6) Flybe has a fleet of over 70 aircraft.
7) The low cost airline operates from its bases at Aberdeen, Belfast, Edinburgh, Gatwick, Glasgow, Jersey, Manchester, Newcastle, among others.
8) Flybe has codeshare agreements with Air France, British Airways and Etihad Airways.
9) The frequent flier programme of Flybe is named “Rewards4all”.
10) In 2009-10, Flybe had a revenue of £595m.

Flybe Customer Service
1) Flybe is headquartered in Exeter, UK.
2) The customer service of Flybe in UK can be reached at 0871 700 2000. If calling from outside UK, call +44 (0)1392 268529.
3) To reach the customer service through email, write to
4) To report lost or missing baggage, reach Flybe’s customer support at (0871) 700 5000 and 00 44 1392 268510 (outside UK).
5) For information on Rewards4all frequent flier programme or to request for credit of miles, call 0871 521 5555. If calling from outside UK, dial +44 (0) 1392 268536.

There are several ways of reaching the Flybe customer service. One is by their customer support telephone helpline, the other is by emailing the airline, and the third is by writing a post to the head office or branch. Even if none of this works, we are here to hear you and forward your valuable comments.

Some of the common complaints consumers can have when flying with Flybe include reschedule or cancellation of existing booking, ticket refunds, lost/missing or damaged baggage, poor customer service, credit of frequent flier miles, or delays in flight timings. If neither calling nor writing helped in addressing your problems, post it on our consumer board here.

Besides posting your complaints on Flybe, the also gives you the opportunity to review the airline. Your valuable reviews and ratings shall judge the service of Flybe overall – whether quality, customer service or value.

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Note: Use the form below to post your complaint, review or compliment. If posting complaints, please be accurate and avoid personal attacks. Do not post a one line comment, but describe it in detail, including the place, name or model number, service rendered etc. Remember you are alone responsible for what you write. Lastly, don't use all caps when writing a complaint or review.

Submit Complaint & Review

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4 Responses to “Flybe Complaints & Reviews”

  • Mark Tomley says:

    Had the misfortune to be on a flight from Southampton to Bergerac re routed to Birmingham due to a technical problem which is fine and understandable. However the lack of communication was really straining us. We were being held in Birmingham for more than sufficient time. We were not even offered so much as a cup of tea ! Have to say the aircrew and pilot were as frustrated as us with the officials at Birmingham however this does not excuse the lack of service aspect of the flybe company’s cavalier attitude towards it’s paying travellers. Unfortunately most of those people on this flight will be looking at other carriers as alternatives for future flights after this experience with flybe.

  • Gordon M CORBETT says:

    Paid £6.50 in advance for front seat only to find after boarding that seat had been given to some one else and I was informed just to sit anywhere – no reply/refund from Flybe
    flight was Inverness to Gatwick on Friday 27th @0705 hrs
    Advice do not pay in advance for a seat you have no chance in getting

  • Roger Freil says:

    Another wasted day due to cancelled FlyBe flights. Why do we bother booking with this outfit when they do this to us?

    Cancelled Belfast to East Midlands but had already provisioned to transfer everyone to Birmingham flight instead with a minimum of 45 min coach transfer at the other side, don’t think so!

  • Donald Pollock says:


    I wish to raise an ongoing issue with your flight purchase website.

    I have been using Flybe for a number of years on different routes and have accumulated a total in excess of 35 “Rewards for All” points for those flights. I however have never been able to actually book any flight using those points.

    When selecting the book a rewards for all flight at the top right of the page adjacent to the Log in out, I always end up, when completing the final stage having to pay in full for the booked flights.

    In addition to your attempts to charge for every possible twist and turn of the booking process, I am completely exasperated with your devious practices to trick your customers. From seat booking to baggage charges, insurance, transaction charge and credit card charge I am convinced of your attempt to hoodwink and con, like were it not out of necessity to use your service I would not conduct business with you.

    I personally work in the aviation sector and do not know of any other operation that will try to deceive clients with contrived charges.

    It is my intention to raise this with the travel authorities. Your service is a disgrace.

    Donald Pollock.