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  1. 1.0

    Alitalia’s staff couldn’t be more rude. Expected much more from the company, the staff at check in was disrespectful, and lazy. Only checked-in 2 passengers in 30 minutes. In addition to being rude, disrespectful, did not know how to check me in all the way to my final destination, I have never seen this happen before. I was flying Alitalia and Etihad, which are partner companies, not sure why couldn’t be checked in. According to the staff I couldn’t check in because this is Italy, and on top of that she also said she wishes I do not come back. So it was not a pleasant start to my long trip home. Very disappointed with Alitalia’s check-in staff.

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