Luggage lost over 2months ago whilst going on a cruise from Vancouver we’ve sent a letter and all other relevant information as we were told to do, but had no reply, Each time I phoned I’ve been told the same thing from a call center in India who tell the same story that the claim has been expedited and I would get a call back within 48 hours
We are still waiting to get some of the excellent customer service that Air Canada’s web site offer!
Luggage lost over 2months ago whilst going on a cruise from Vancouver we’ve sent a letter and all other relevant information as we were told to do, but had no reply, Each time I phoned I’ve been told the same thing from a call center in India who tell the same story that the claim has been expedited and I would get a call back within 48 hours
We are still waiting to get some of the excellent customer service that Air Canada’s web site offer!