Amazon India is an ecommerce marketplace operating under Amazon Seller Services Pvt Ltd. Part of the Amazon global network, the company was founded by Jeff Bezos. In India, it began operations in the year 2013. Currently, Amazon India sells products from a wide range of categories, including mobiles, laptops, computers, digital accessories, books, electronics, home appliances, furniture, clothing, footwear, bags, jewellery, among others. All items listed come with pictures and details of manufacturer, specifications, features, among others. The website also has daily deals and offers for great savings.
Shoppers on Amazon India can use credit/debit cards, net banking and Cash on Delivery option for payment. They also can track the orders and even expedite shipping. Returns, cancellation and refunds can be performed seamlessly on the My Account section online. Most products come with a 30 Day Return Policy. Items must be returned in new and unopened condition. Like its other competitors, Amazon also allows sellers to showcase their products on the website and drive sales. Sellers can use the Fulfillment by Amazon option or ship by their own. Reach the Amazon India complaint desk for queries on payment, refund, cancellation, shipping, gift cards, seller support, faulty products, or others. You can also post your complaint and feedback on ConsumerBoard for public view and speedy resolve.
Not recommended, poor customer service by Amazon India and sellers on marketplace unverified.
My only complaint is against the user experience on Amazon India. The prices are a little vague and the pictures on the products are of super low quality. Hope they invest in good technology and team to maintain quality