ICICI Bank Complaints: Have a complaint or review on ICICI Bank? Go ahead, post it on our exclusive ICICI Bank consumer complaint board. Your complaints, whether on banking accounts, lost or missing credit /debit cards, access to loans & deposits, insurance or investment, or internet banking, describe it precisely and detailed as possible. Your complaints and reviews will not only help ICICI Bank improve its service, but will also inform and enlighten other consumers like you.

ICICI Bank Facts

About ICICI Bank

1) ICICI Bank was formed in the year 1994. It’s parent company Industrial Credit and Investment Corporation of India however began operations in 1955.
2) Presently, ICICI Bank is the second largest bank in India.
3) As of 2011, ICICI Bank manages over 2,500 branches and 6,000 ATMs.
4) The bank’s products and services include savings account, fixed deposit, loans, debit/credit cards, bonds, forex services, mutual funds, insurance, demat, wealth management, NRI banking, internet banking and more.
5) ICICI Bank had net profit of Rs 51.51 bn for fiscal 2011.
6) Further, as at end of FY 2011, the bank had total assets of Rs. 4,062.34 billion.
7) Internationally, ICICI has operations in the UK, USA, Canada, Russia, Singapore, UAE, Qatar, Bangladesh, Hong Kong, Sri Lanka, China, S.Africa, Malaysia, Indonesia, among others.
8) If you dint know, ICICI has one of Asia’s largest in-house Phone
Banking service.
9) ICICI Bank’s subsidiaries include ICICI Prudential Life Insurance, ICICI Lombard General Insurance, ICICI Prudential Asset Management, ICICI Prudential Trust, ICICI Securities, ICICI Venture Funds Management, ICICI Home Finance, ICICI Investment Management, ICICI Securities, among others.
10) ICICI Bank employs close to 40,000 people (as of 2011).
11) The bank is ranked 12th in the list of 500 largest companies by Fortune India.

ICICI Bank Customer Service

1) ICICI Bank is headquartered in Mumbai.
2) The customer care of ICICI Bank can be reached at 41718000 (Delhi), Bangalore (41131877), 28307777 (Mumbai), 42088000 (Chennai)..for a complete list click here.
3) If calling from the US, reach the ICICI Bank customer care at 1866 ICICI 4U; those calling from UK dial 0 8081 314 151.
4) To reach the ICICI Bank customer care through email, write to [email protected]. If you are an NRI user, write to [email protected].

There are several ways of reaching the ICICI Bank customer care. You could have your complaint or query addressed by calling their telephone helpline. If that dint help, you could contact the bank through email. In addition to that, letters could be posted directly to the head office or branch. None of this helped in reaching the authorities at ICICI Bank? Relax, ConsumerBoard.org is here to listen to you and forward your valuable comments.

Some of the common requests or complaints customers having account with ICICI Bank make include delay in opening new accounts; lost or missing debit/credit cards; access to ICICI internet or mobile banking; inaccurate account statements; registration to bill payment services; delay in getting auto or home loans; or unavailability of insurance or investment services. If neither calling nor emailing helped in resolving your problem, don’t forget to mention it on our complaint board.

Besides posting your complaints on ICICI Bank, the ConsumerBoard.org also gives you the opportunity to review the bank. Your valuable reviews and ratings shall judge the service of ICICI overall – whether quality, customer service or value.

Write a complaint